![]() ![]() If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to The screenshot should include the phone number or email address that sent the link.If you receive a suspicious FaceTime call (for example, from what looks like a bank or financial institution), email a screenshot of the call information to To find the call information, open FaceTime and tap the More Info button next to the suspicious call.If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to 1.If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately. If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam and contact that company directly if you need to. If you're concerned about a security issue with your Apple device, you can get help from Apple. Unwanted Calendar invitations and subscriptions.Fake promotions that offer free products and prizes.Scam phone calls or voicemails that impersonate Apple Support. ![]() Misleading pop-ups and ads that say your device has a security problem.Fraudulent emails and other messages that look like they're from legitimate companies, including Apple.But scammers use any means they can to trick you into sharing information or giving them money, including: If you receive a suspicious FaceTime call or link to a FaceTime call in Messages or Mail, please email a screenshot of the call information or link to refers to fraudulent attempts to get personal information from you, usually by email. If you're approached to use the cards for any other payment, you could very likely be the target of a scam and should immediately report it to your local police department as well as the Federal Trade Commission (FTC) at you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to 1 Apple Store Gift Cards can be redeemed only on the Apple Online Store and at Apple Retail Stores. ![]() It's important to know that Apple Gift Cards and App Store & iTunes Gift Cards can be used only to purchase goods and services from Apple - including from Apple Retail Stores,, the App Store, iTunes Store, Apple Books, for subscriptions to Apple services like Apple Music, Apple News+, and Apple Arcade, or for iCloud storage. After the cards have been purchased, the victim is asked to pay by sharing the code(s) on the back of the card with the caller over the phone. Regardless of the reason for payment, the scam follows a certain formula: The victim receives a call instilling panic and urgency to make a payment by purchasing Apple Gift Cards, App Store & iTunes Gift Cards, or Apple Store Gift Cards from the nearest retailer (convenience store, electronics retailer, etc.). As the fraudsters are sometimes requesting codes from Apple Gift Cards, App Store & iTunes Gift Cards, or Apple Store Gift Cards, we want to make sure our customers are aware of these scams. The scams are committed using many methods, including gift cards. If you believe you're the victim of a scam involving Apple Gift Cards, App Store & iTunes Gift Cards, or Apple Store Gift Cards, you can call Apple at 80 (U.S.) and say "gift cards" when prompted.Ī string of scams are taking place asking people to make payments over the phone for things such as taxes, hospital bills, bail money, debt collection, and utility bills. ![]()
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